Refund & Cancellation Policy

Last updated: January 2025

⚠️ Important Notice

Swift operates on a strict NO REFUND policy for all premium purchases.

1. No Refund Policy

All purchases of Swift Premium (₹199 lifetime access) are final and non-refundable. Once payment is completed, no refunds will be issued under any circumstances.

This policy exists because:

  • We offer a generous free tier (5 invoices per month, forever) that allows you to fully test the product before upgrading
  • You have unlimited time to evaluate all features before making a purchase decision
  • The premium features are delivered instantly and digitally
  • Our one-time lifetime pricing (₹199) is significantly lower than market rates

2. Try Before You Buy

We strongly encourage you to:

  • Sign up for a free account (no credit card required)
  • Create invoices using the free tier (5 per month)
  • Test all core features thoroughly
  • Evaluate if Swift meets your needs
  • Only upgrade when you're completely satisfied

3. What You Get With Premium

When you purchase Swift Premium for ₹199, you receive:

  • Lifetime access - Pay once, use forever
  • Unlimited invoices - No monthly limits
  • Custom branding - Add your logo
  • Premium templates - Professional designs
  • Priority support - Faster response times

All features are activated immediately upon successful payment.

4. Exceptions

Refunds will NOT be issued for:

  • Change of mind after purchase
  • Not using the service after purchase
  • Duplicate purchases (please verify before buying)
  • Requesting features that are not currently available
  • Technical issues on your end (browser, device, internet)

5. Technical Issues

If you experience technical problems preventing you from using Swift after upgrading to Premium, please contact our support team at support@unframe.in. We will work with you to resolve the issue, but no refunds will be provided.

6. Payment Disputes

All payments are processed securely through Razorpay. If you notice an unauthorized charge or billing error, please contact us immediately at support@unframe.in with your payment details. We will investigate and resolve legitimate payment errors.

7. Cancellation

Since Swift Premium is a one-time lifetime purchase, there is no subscription to cancel. You will continue to have access to all premium features indefinitely after your one-time payment.

8. Contact Us

If you have questions about this Refund Policy or need assistance, please contact us:

Email: support@unframe.in

By purchasing Swift Premium, you acknowledge that you have read, understood, and agree to this No Refund Policy.